Support
Context Help
If you get lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is visible on each page. A pop-up menu will show up. It includes in-depth information about all the actions that you can perform on that particular page. Each pop-up menu appears on the very same page so that you can quickly get back to your work.
Video Tutorials
We have a vast range of instructional video clips demonstrating how to use our web hosting Control Panel. They're meant for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can swiftly find their way around our Control Panel by simply watching our step-by-step instructional video clips.
F.A.Q.
If you can't find the answer you searching for, have a glance at our extensive Frequently Asked Questions section, which covers questions asked by real people and offers real solutions. We periodically "revamp" our Frequently Asked Questions section with new entries in an attempt to cover all the innovations and new additions to our platform.
Ticketing System
If you still can't find the answer you searching for in the FAQ database either, you can contact our great team of client support engineers available 24/7/365 and ready to help you with any problem. Each trouble ticket you send will be replied to within 60 minutes (the average trouble ticket response time being about 20 minutes), so you will never have to wait a long time to receive an answer to your question.